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Privacy policy

Who are we?

This Privacy Policy explains how Thrum Leadership Ltd (“we”, “our”, “us”) collects, uses, and protects your personal information.

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Company name: Thrum Leadership Ltd

Registered office: 319 Block H Castle Mill, Roger Dudman Way, Oxford, Oxfordshire, England, OX1 1GF

Company number: 13116938

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Contact email for privacy enquiries: matthew.bryon@thrumleadership.com

 

We are the Data Controller for the purposes of UK data protection law.

What data do we collect?

Depending on your interaction with us, we may collect:

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  • Contact details: name, email, phone number, job title, organisation

  • Programme or coaching information: your participation in our programmes, coaching sessions, or webinars

  • Webinar registration and attendance: confirmation, participation, and engagement (e.g. polls, Q&A, feedback forms)

  • Website and technical data: IP address, device/browser type, cookies, usage analytics

How do we collect your data?

  • Directly from you (when you register, sign up, or contact us)

  • Automatically (via cookies, analytics, or webinar platforms)

  • From trusted partners or collaborators (if you are nominated for a programme)

Why do we use your data? (Legal basis)

We process personal data only when we have a lawful basis:

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  • Contractual necessity – to deliver services you have signed up for

  • Consent – e.g. for marketing emails or optional cookies

  • Legitimate interests – to evaluate and improve our services, analyse engagement, and communicate with you

  • Legal obligations – where required by law or regulation

How do we use your data?

We may use your data to:

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  • Deliver and manage programmes, coaching, and webinars

  • Communicate with you before and after events

  • Provide resources, follow-ups, or recordings (if applicable)

  • Request feedback to improve our services

  • Send information about our work (if you have consented)

  • Comply with legal or regulatory requirements

Sharing your data

We do not sell your data. We may share it with:

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  • Service providers and platforms we use to run our services (e.g. Zoom, Learning Platforms, website host)

  • Trusted collaborators/partners where programmes are co-delivered

  • Regulators or authorities if legally required​

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If your data is transferred outside the UK/EEA, we ensure it is protected by appropriate safeguards.

Retention of data

We keep your personal data only as long as necessary for the purposes collected, typically:

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  • Webinar registrations and attendance records: up to 2 years

  • Programme or coaching records: (3–5 years)

  • Marketing data: until you withdraw consent

Your rights

Under UK GDPR you have the right to:

 

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Restrict or object to our processing

  • Withdraw consent (where processing is based on consent)

  • Request transfer of your data to another provider

  • Complain to the Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint

Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact details for privacy enquiries

If you have any questions about this Privacy Policy or how we process your data, please contact us at: matthew.bryon@thrumleadership.com

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